Warranty

 

Our warranty provides comprehensive coverage for a period of two years, which includes both parts and labor. This ensures that customers can enjoy peace of mind knowing that any manufacturing defects or operational issues that arise during normal usage will be taken care of at no additional cost. The warranty reflects our commitment to quality and reliability, and it applies to all eligible products from the date of purchase.

All warranty claims are handled directly by our dedicated in-house customer service team. This internal management allows us to maintain a high standard of service, offer faster response times, and ensure a consistent experience for every customer. Our knowledgeable staff will assist with diagnostics, guide you through troubleshooting steps if necessary, and coordinate any required repairs to get your unit back in working condition as quickly as possible.

In cases where a unit cannot be repaired or if the repair process is expected to take longer than three weeks, we will issue a replacement unit to minimize inconvenience and downtime. This policy ensures that our customers are not left without a functioning product for an extended period and highlights our commitment to maintaining customer satisfaction. Our goal is always to provide timely, effective support and uphold the value of the products we deliver.